Stakeholder Suggestions and Grievance system

 

All of the stakeholders are encouraged to voice their suggestions at any time and in an appropriate manner that are conducive to the Company's business development, moderately reflect their opinions on the Company's management, financial status, or major decisions involving their interests, or directly contact the Audit Committee to lodge a grievance or report regarding unlawful acts, self-dealing, corruption, or other misconduct, so as to safeguard their legitimate rights and interests and promote the positive development of the Company's operations.


Email for Independent Directors: ymtarzantang88@hibox.biz
Only the Audit Committee or their designated personnel have the right to access and review the contents of this mailbox. This ensures the privacy of stakeholders and provides a direct communication channel to the Audit Committee.

The content of suggestions, grievances, or whistleblowing cases should be specific and clear. Please provide the following information to the dedicated email for independent directors to facilitate investigation and response by the Audit Committee:

  1. Real name (anonymity is also permitted) and contact information of the submitter;
  2. For grievance or whistleblowing cases, concrete evidence suitable for investigation.
 

Whistleblowing Case Handling Procedures


If you discover that any director, manager, employee, or mandated agent of the Company or its affiliates have engaged in any unlawful conduct, or committed acts that violate integrity ,breach fiduciary duties or harm the Company's interests , please file a whistleblowing report or complaint with the Company.
 
1. Matters related to labor laws and regulations, the Sexual Harassment Prevention Act, the Gender Equality in Employment Act:
On-shore Employees:
  1. (1) Receiving office:Human Resources Department
  2. (2) Contact Number:+886-2-2455-0885 (Service Hours: Working Days 09:00–17:30)
  3. (3) Email:employeebox@yangming.com
  4. (4) Written Submission:Mail to No. 271, Mingde 1st Rd., Qidu Dist., Keelung City 206006, Taiwan (R.O.C.), Attn: Human Resources Department.
Seafarers:
  1. (1) Receiving office:Marine Department
  2. (2) Contact Number:+886-2-2429-8299 (Service Hours: Working Days 09:00–17:30)
  3. (3) Email:ym5134@yangming.com
  4. (4) Written Submission:Mail to 12F., No. 150, Xin 1st Rd., Xinyi Dist., Keelung City 20145, Taiwan (R.O.C.), Attn: Marine Department.
2. Matters involving Occupational Safety and Health:
  1. (1) Receiving office:Occupational Safety and Health Office
  2. (2) Contact Number:+886-2-2455-0686 (Service Hours: Working Days 09:00–17:30)
  3. (3) Email:hososervice@yangming.com
  4. (4) Written Submission:Mail to No. 271, Mingde 1st Rd., Qidu Dist., Keelung City 206006, Taiwan (R.O.C.), Attn: Occupational Safety and Health Office.
3. Matters involving other unlawful conducts, corruption cases under the Public Interest Whistleblower Protection Act, unethical conduct in business operations, violations of work rules, etc.:
  1. (1) Receiving office:Chief Audit Executive
  2. (2) Contact Number:+886-2-2455-0808 (Service Hours: Working Days 09:00–17:30)
  3. (3) Email:conduct@yangming.com
  4. (4) Written Submission:Mail to No. 271, Mingde 1st Rd., Qidu Dist., Keelung City 206006, Taiwan (R.O.C.), Attn: Chief Audit Executive.


The details of the report or grievance shall be concrete and specific, including at least the following:

  1. The submitter's name (anonymity is also permitted) and valid contact information, including but not limited to mobile phone number, landline number, mailing address, email address, etc.
  2. The name of the accused person or other information sufficient to identify the identity or characteristics of the accused person.
  3. The specific facts of the report, including the time and location of the occurrence, persons involved, and concrete evidence or grounds for reasonable suspicion that can be investigated.
  • Year

    Statements

  • 2022-04-15
    2022-04-15

    Regulations Governing the Audit Committee’s Handling of Stakeholder Suggestions and Complaints

  • 2026-09-04
    2026-09-04

    The Procedures of Whistleblowing and Complaint Cases for Yang Ming Group Members

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