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Yang Ming’s Occupational Safety and Health Management Policy
The Company offers international marine transportation services and values personnel safety, vessel safety, and cargo safety during transportation. To implement the occupational safety and health policy of “ensuring occupational safety and promoting the physical and mental health of employees,” Yang Ming was certified to ISO 45001 Occupational Health and Safety Management Systems in 2019 and became the first ISO45001-certified carrier in Taiwan. We were also certified by Taiwan Occupational Safety and Health Management Systems (TOSHMS). Relevant certificates have been disclosed on the Company’s official website. The Company’s occupational safety and health management system covers 100% of the Company’s operations, including relevant vessel container transportation management, customer service, terminal container loading/unloading, cargo storage, and freight forwarding practices, as well as employees (99%) and non-employees (1%) in the Company’s premises in Taiwan.
Occupational Safety and Health Education and Training
Yang Ming has an occupational safety and health management plan as well as safety and health work rules in place to perform periodic inspections, prioritized inspections, operating inspections, and on-site inspections and implement employee safety and health education and training in order to ensure that every worker is familiar with the laws and regulations related to occupational safety and health, safety and health work rules, and related knowledge and skills. In 2022, 36 education and training sessions on the safety of onshore employees were organized, with 467 trainees in total.
To protect the safety and health of workers effectively, the Company arranges training based on their types of work, operating environments, and other important factors and according to the probability of risk occurrence and the level of impact on the Company’s operations, including periodic retraining for the Chief Occupational Safety and Health Officer, occupational safety and health managers, and Occupational Safety Committee members, regular retraining for labor health service nurses, and training for new employees and existing employees. A total of 3 training sessions have been organized.
Occupational Safety and Health Management
| Contractors’ Occupational Safety and Health Management |
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| Risk Assessment in Workplaces |
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| Occupational Safety and Health Education and Training | In 2022, 36 education and training sessions on the safety of onshore employees were organized, with 467 trainees in total. |
| Continuous Efforts to Promote a Safety Culture |
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| Yang Ming’s Workplace Occupational Safety Education/Training and Outcomes |
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| Occupational Safety Mailbox | HOSOservice@yangming.com |
Award Performance
2022Year
Received a “2022 - 2024 Badge of Accredited Healthy Workplace ” from the Health Promotion Administration, Ministry of Health and Welfare.
2021Year
“2021 Taiwan iSports” label from the Sports Administration, Ministry of Education
2017Year
"First Place of Breastfeeding (Lactation) Room" from the Keelung City Health Bureau for six consecutive years
2014Year
"First Work-Life Balance Award" from the Ministry of Labor, Executive Yuan
2013Year
"Outstanding Performance Award in the Occupational Safety and Health Week" from the Council of Labor Affairs, Executive Yuan
2012Year
"Outstanding Entity of Safety and Health – Five Stars Award" from the Council of Labor Affairs, Executive Yuan and "Outstanding Healthy Workplace" – Health Pioneer Award from the Bureau of Health Promotion, Department of Health, Executive Yuan
2011Year
"Outstanding Entity of Labor Safety and Health" – Five Stars Award from the Council of Labor Affairs, Executive Yuan
2010Year
"Friendly Workplace Award" from the Council of Labor Affairs, Executive Yuan
Information on Work-Related Accidents
There were no employees suffering occupational diseases and serious work-related incidents in the Company in 2022
According to the Group’s annual risk assessment report and result in 2022, containing information summarized from the risk assessment forms returned by all units, multiple units mentioned personnel safety risk when it came to operational risks. It was found that a majority of accidents were traffic accidents during commuting. However, there were some accidents involving operational errors that led to personnel injuries and fatalities, and most of them occurred during field operations (in container terminals/on vessels). Relevant units have come up with corresponding control measures to reduce the frequency of risk occurrence. For example, in September 2022, an injury accident occurred on one of the Company’s R.O.C. vessels as a result of a lifting operation. The injured seafarer has recovered and returned to work in the fleet. The Company has asked the entire fleet to further emphasize the safety of lifting operations. The Company’s employee disabling injury frequency rate, disabling injury severity rate, number of employees suffering serious work-related accidents, and other work-related accident indicators between 2020 and 2022 were lower than the industry’s averages.
Workers covered by an occupational health and safety management system
| Year | Auditing Status | Number of People Covered by the Management System | Total Number of Members in the Organization | Total | ||
| Employees | Non-employees | Employees | Non-employees | |||
| 2020 | Unaudited | 0 | 0 | 0 | 0 | 0 |
| Audited internally | 1,524 | 4 | 1,524 | 4 | 1,528 | |
| Audited or certified by external organizations | 1,524 | 4 | 1,524 | 4 | 1,528 | |
| 2021 | Unaudited | 0 | 0 | 0 | 0 | 0 |
| Audited internally | 1,591 | 20 | 1,591 | 20 | 1,611 | |
| Audited or certified by external organizations | 1,591 | 20 | 1,591 | 20 | 1,611 | |
| 2022 | Unaudited | 0 | 0 | 0 | 0 | 0 |
| Audited internally | 1,664 | 18 | 1,664 | 18 | 1,682 | |
| Audited or certified by external organizations | 1,664 | 18 | 1,664 | 18 | 1,682 | |
Work-Related Injury Statistics
Statistics on Employees' Work-Related Injuries
| Year | Number of hours worked |
Work-related injuries | ||
| Number of high consequence workrelated injuries (excluding fatalities) | Number of fatalities as a result of work-related injury | Number of recordable work-related injuries | ||
| 2020 | 3,769,331 | 0 | 0 | 1 |
| 2021 | 3,949,132 | 1 | 0 | 3 |
| 2022 | 4,089,813 | 1 | 0 | 1 |
Statistics on Non-Employees' Work-Related Injuries
| Year | Number of hours worked |
Work-related injuries | ||
| Number of high consequence workrelated injuries (excluding fatalities) | Number of fatalities as a result of work-related injury | Number of recordable work-related injuries | ||
| 2020 | 357,464 | 0 | 0 | 0 |
| 2021 | 402,384 | 0 | 0 | 0 |
| 2022 | 326,688 | 0 | 0 | 0 |
Absences due to Incidents
| No. | Year | Total Work Hours (hrs) | Recorded Incidents Leading to Absences (Persons) | Lost time incident rate (LTIR) | ||
| Absences Due to Serious Work-Related Accidents | Absences Due to Work-Related Fatalities | Absences Due to Work-Related Injuries | ||||
| Onshore Employees | 2020 | 3,149,186 | 0 | 0 | 0 | 0 |
| 2021 | 3,176,876 | 0 | 0 | 0 | 0 | |
| 2022 | 3,281,533 | 0 | 0 | 0 | 0 | |
| Seafarers | 2020 | 717,408 | 0 | 0 | 0 | 0 |
| 2021 | 772,256 | 1 | 0 | 0 | 1.29 | |
| 2022 | 808,280 | 1 | 0 | 0 | 1.24 | |
| Total | 2020 | 3,866,594 | 0 | 0 | 0 | 0 |
| 2021 | 3,949,132 | 1 | 0 | 0 | 0.25 | |
| 2022 | 4,089,813 | 1 | 0 | 0 | 0.24 | |
HEALTH MANAGEMENT AND CARE
01 Increase of Health Checkup Frequencies and Allowance
In 2022, the Company conducted a regular health checkup for employees, where the health checkup allowance was increased to NT$10,000, and there were 637 employees eligible for the allowance. In addition, the health checkup was deliberately designed based on the incidence rate of the top 10 most common cancers in Taiwan, enabling the employees to choose the health checkup package that best suits them based on their individual health conditions, age and family health history. The employees rated their satisfaction with the health checkup in 2022 at nearly 5 points, almost hitting the perfect score.
After this health checkup, the employees’ health risks were classified based on the level of abnormality and abnormal items in the results and tracked subsequently. As most employees participating in this health checkup were middle aged, the statistical analysis found that a higher proportion of employees were at medium or high risk of “developing cardiovascular diseases in 10 years.” The analysis also indicated that a majority of employees were overweight, and this might be correlated to the global widespread of COVID-19, a substantial reduction in exercise volume, and a more unbalanced diet. Therefore, after the annual health checkup was completed, we organized the “Walk Towards Health 2022” campaign. 462 employees signed up for the campaign, of which 276 won the “Goal Achieved Award.”
After this health checkup, the employees’ health risks were classified based on the level of abnormality and abnormal items in the results and tracked subsequently. As most employees participating in this health checkup were middle aged, the statistical analysis found that a higher proportion of employees were at medium or high risk of “developing cardiovascular diseases in 10 years.” The analysis also indicated that a majority of employees were overweight, and this might be correlated to the global widespread of COVID-19, a substantial reduction in exercise volume, and a more unbalanced diet. Therefore, after the annual health checkup was completed, we organized the “Walk Towards Health 2022” campaign. 462 employees signed up for the campaign, of which 276 won the “Goal Achieved Award.”
02 Construction of Emergency Medical Aid Mechanisms
We installed automated external defibrillators (AEDs) in our 6 premises in Taiwan, and inspect and check them regularly. Moreover, our first aider deployment is better than that required by law. As of the end of 2022, there were 51 employees who are qualified first aiders in Taiwan, and personnel retraining has been organized periodically.
03 Employment of Doctors and Nurses for Health Management and Health Promotion Activities
The Company employed 3 on-site health service doctors and 3 professional nurses as required by law to provide employees with professional health management and consultation services in corporate health management and promotion activities.
04 Health Lectures
The Company has organized health lectures to increase employees’ knowledge of health and encourage them to build good habits in life. In 2022, 25 health lectures were held, with 2,818 participants. These lectures could help boost the health culture within the Company and prompt the employees to value and pay attention to their health.
05 Employee Assistance Programs (EAPs)
The Company has been working on EAPs in collaboration with the Hsinchu City Lifeline Association to offer employees unlimited initial consultations and 4 free expert consultations and provide them with a sound support system. They can consult about problems related to marriage, family, parent-child relationships, financial management, and laws, and we will help them properly deal with the problems that affect their physical and mental health.
06 Soothing Massage for Employees
The Company actively fulfilled corporate social responsibilities by working with the Enlightenment Association for the Disadvantaged in Keelung City to offer employees a soothing massage service. This service was not only widely welcomed by the employees, but also highlighted the Company’s attention to social responsibilities. In 2022, we held 89 massage sessions, participated by 1,674 employees.
07 Health Knowledge Promotion
With the aim of improving employees’ health knowledge and self-management abilities, the Company shared health information with the employees from time to time via email and the Yang Ming Monthly, YM You & Me. In 2022, 11 columns about occupational safety were issued to provide the latest health knowledge and helpful management tips in order for the employees to better manage their health.
08 Onboard Telemedical Consultation Services
Yang Ming collaborated with Keelung Hospital of the Ministry of Health and Welfare in offering seafarers telemedical consultation services. All medical needs at sea are treated as Level 1 needs in ER and require professional medical doctors to give advice or determine if seafarers are in need of emergency hospitalization based on the medical suppliers and medicines on the vessel. In 2022, 134 at-sea medical consultations were carried out, providing comprehensive medical support for seafarers.
09 Flu Vaccination at the Company in Collaboration with the Qidu District Public Health Center
In support of the government’s vaccination policy, Yang Ming made a request to the Qidu District Public Health Center to send medical staff to the Company to provide flu vaccination for our employees so as to protect their own health, their families, and the overall health of the Company. Headed by the Chairman, hundreds of employees waited in line for the vaccination, demonstrating their high-level determination to protect themselves and the entire organization.
10 Statistics of Health Promotion Activities in 2022
- 25 health lectures, with 2,818 participants
- 8 EAP communication campaigns and 1 seafarer EAP communication campaign, participated by 50 seafarers
- 89 massage sessions, with 1,674 participants.
- 11 columns about occupational safety published in the Yang Ming Monthly, YM You & Me
- 134 at sea medical consultations performed
11 Implementation of the Four Hazard Prevention Plans as Required by Law
Prevention of Ergonomic Engineering Hazar
Office operations are mainly performed in the Company’s working environment, and some employees are stevedore or dockworker banksmen, signalers or workers. After the Occupational Safety & Health Office reviewed the Company’s workplaces and working environments in support of the Ministry of Labor’s “Ergonomic Prevention Measures,” it found that the Company’s employees have been subjected to potential hazards of musculoskeletal disorders and eyestrain arising from long-term computer use, and therefore, it has promoted different health promotion activities on a continuous basis ever since, including:
Office operations are mainly performed in the Company’s working environment, and some employees are stevedore or dockworker banksmen, signalers or workers. After the Occupational Safety & Health Office reviewed the Company’s workplaces and working environments in support of the Ministry of Labor’s “Ergonomic Prevention Measures,” it found that the Company’s employees have been subjected to potential hazards of musculoskeletal disorders and eyestrain arising from long-term computer use, and therefore, it has promoted different health promotion activities on a continuous basis ever since, including:
- Providing large monitors or dual monitors for the employees to increase eye comfort; purchasing ergonomic office desks and chairs, reducing discomfort after sitting for a long time.
- Working with on-site service doctors to launch the “Ergonomics – Walking Around Service” where the Company’s employees in different regions are provided with assistance in making individual adjustments and finding the sitting posture that best suits them as well as health education; inviting physical therapists from Taipei Veterans General Hospital and Cathay General Hospital to give health lectures at the Company, sharing tips to prevent “ergonomic hazards” and providing health care advice to encourage the employees’ self-care to get rid of stiffness in back muscles.
- Collaborating with the Keelung City Government and Enlightenment Association for the Disadvantaged to officially engage 9 visually-impaired massagists in November 2022 to provide massage services. Through muscle relaxation massage (20 minutes per session), employees’ stress can be reduced, thereby boosting work efficiency.
- Organizing a 15-minute “Office Aerobics” session in every afternoon, where employees may choose to do aerobics (stretching) or stroll/walk around the sports field to limber up and enhance their cardiopulmonary function.
12 Health Management Platform
- Combination with Existing Functions Related to Health Management and Promotion Activities: Planning, reservation, activity reminder, implementation result, subsequent tracking and reminder, activity history search, and indicator analysis and comparison functions are integrated into the same platform for easy daily management, reducing manual work time and improving operational efficiency.
- Post-Health Checkup Health Management: Employees at a high level of health risk may be identified based on the default health management classification criteria and prioritized for health consultations and tracking as well as subsequent health management, replacing the manual determination process to increase operational efficiency and save work time.
- Health Indicator Management: This enables quick generation of work reports and analysis reports to make health management plans and review outcomes based on individuals or groups’ health trend changes, enhancing operational efficiency and saving work time.
- Health Checkup Data Input Management: Health checkup data may be input in the specified format, reducing manual work time and boosting work efficiency.
- Improvement of Health Management Services: The convenience of use by employees e.g. making activity reservations, receiving notifications, viewing and searching personal health data, and implementing subsequent self-health management is increased, thereby building good personal health habits.
Onshore Employees
| Topic | Goals in 2022 | Execution Results in 2022 | Goals in 2023 | Mid-/Long-term Goals |
|---|---|---|---|---|
| Occupational health and safety |
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