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Yang Ming’s Occupational Safety and Health Management Policy

The Company upholds the policy of "Ensuring occupational safety and promoting employees’ physical and mental well-being" establishing an Occupational Safety and Health Office according to law, specifically responsible for occupational safety and health policy formulation, plan management, and Group-wide supervision. Dedicated occupational safety units are established at each workplace to specifically implement safety and health management system operations. Additionally, when formulating or changing occupational safety and health policies, communication with relevant workers or labor representatives is conducted, with implementation after Chairman approval and announcement.
All workplaces in Taiwan, including the Keelung Container Yard, have been certified under the ISO 45001:2018 Occupational Safety and Health Management System and the TOSHMS Taiwan Occupational Safety and Health Management System, and have obtained the corresponding management system certificates. Certification scope includes vessel container transportation business management, customer service, terminal container loading/unloading, cargo warehousing operations, and related contracting operations, with 100% employee coverage. We undergo independent third-party audits annually to maintain ISO 45001:2018 and TOSHMS certificate validity, providing safe and healthy working conditions, adhering to occupational safety laws and related requirements, eliminating hazards and reducing occupational safety and health risks, and promoting worker occupational safety and health consultation and participation.  

Occupational Safety and Health Education and Training

To effectively protect worker safety and health, based on important indicators such as work patterns and work environments, occupational safety and health management units/personnel at each workplace plan training content according to indicator types. We establish safety and health education and training plans for the following year at the end of each year, incorporating them into "Occupational Safety and Health Management Plans" and ultimately submitting them to occupational safety and health committees at each workplace for deliberation. Training content includes at least twice-yearly fire prevention and emergency response training and business-related safety training complying with legal frequency requirements. In 2024, internal and external training totaled 109 sessions with 3,803 cumulative participants. Onsite work maintains quarterly invitations to agreement organizations and contractors for occupational injury case analysis or synchronized participation in the Company's operational training.

Occupational Safety and Health Management

Occupational Safety and Health Committee
  • Held 4 regular meetings
  • In addition to completing improvements on daily facility or health and hygiene issues, 2024 deliberation topics focused on following Ministry of Labor Occupational Safety and Health Administration four major plan guidelines, conducting related plan revisions, announcements, and related assessments and operational inventories:
    1. Prevention Plan for Workplace Violence, Harassment, and Bullying during the Performance of Duties
    2. Workplace Maternal Health Protection Plan
    3. Prevention Plan for Illnesses Induced by Abnormal Workload(for Shore-based Personnel)
The Keelung Yang Ming Container Yard
  • Agreement Organizations
    • Held quarterly.
    • Agree on safety and health management implementation, including dangerous operations such as hot work and elevated work, and machinery, equipment, and tool entry control and cooperation matters, promoting operational safety, health, and health management.
  • Continue to increase accident-free working hours without interrupted
  • Joined "Keelung Port Occupational Safety and Health Partnership Alliance" in August 2024
    • The Company's Keelung Container Terminal participates in this industry-wide occupational safety and health partnership , aiming to leverage collaborative mechanisms to improve port area operational safety standards pursue zero accidents in "port transportation," "container loading/unloading," and "civil construction," reduce occupational injury risk, enhance port area industrial safety and disaster prevention capabilities, and protect the well-being of all workers.
    • Taiwan International Ports Corporation Keelung Branch actively promotes the alliance’s joint initiatives, facilitating the sharing of safety and health partnership operations, sharing safety and health management experience and resources, assisting member enterprises in growth and development, jointly promoting occupational safety progress to minimize occupational injury occurrence rates. In parallel, education and training programs are implemented to significantly enhance occupational safety and health hazard identification and risk control capabilities, thereby fostering safe and healthy work environments.
Risk assessment in the workplace
  • Drinking Water Equipment
    • Building water source is tap water.
    • Drinking water machines are maintained and tested by professional qualified vendors, with sampling and testing for water quality and E. coli every three months, creating "Water Quality Testing Records" and posting them prominently on drinking water machines.
  • Air Conditioning Equipment
    • The Company has established management and maintenance procedures, performing air conditioning filter cleaning on each floor monthly, all recorded in "Air Conditioning Filter Maintenance Records."
    • Maintenance of water chiller units: The water chiller units are maintained and serviced by external vendors once a quarter. In the first quarter of every year, the drain clearing process is conducted, and the units undergo full maintenance at least every 3 years.
  • Air Quality
    • The Company conducts carbon dioxide monitoring every six months according to law, with test values below legal standards, providing employees with comfortable office environments.
  • Food Safety
    • The Company has set up the Catering Committee, undergone irregular sampling inspections by external hygiene bodies, and obtained a hygiene management rating mark in recognition of our performance.
Occupational Safety Related Courses
  • Seafaring pre-job training total trainees: 1,090 participants.
  • Seafarers received Class 3 occupational safety and health supervisor training: 44 participants.
  • Other Work Safety Crisis Awareness Enhancement Methods.
  • Accident case sharing and prevention promotion.
  • Enhance workplace safety and health concepts and awareness, conducted 2 sessions of industrial safety experience training, totaling 18 people.
  • Monthly regular safety, health, and environmental meetings held onboard, totaling 12 times annually.
  • Random onboard inspection by occupational safety personnel to inspect the implementation of onboard occupational safety affairs.
The Four Major Programs
  • Plan for Ergonomic Hazards
    • Towel exercises and small ball muscle strength promotion 3 sessions, with a total of 99 participants.
    • Vision Care Program - Awareness and Prevention of Macular Degeneration health lecture 1 session (in-person + online), with a total of 419 participants.
    • Cooperating with the Association for the Blind, providing stress-relief massage services to over 400 employees monthly.
    • Cooperating with Keelung City Social Affairs Department, conducting 1 public welfare massage activity, with a total of 66 participants.
    • Workplace ergonomic hazard prevention assessment and improvement courses.
  • Prevention Plan for Illnesses Induced by Abnormal Workload (for Shore-based Personnel)
    • In 2024, 12 abnormal workload assessments and questionnaire result interviews were conducted, with 9 being low-load, 2 medium-load, and 1 high-load colleague; for the high-load colleague, lifestyle changes and attention to work hour adjustments were recommended, with follow-up at least every six months.
  • Prevention Plan for Workplace Violence, Harassment, and Bullying during the Performance of Duties
    • Revised version published in July 2024.
    • Completed hazard identification and risk assessment for the Prevention Plan for Workplace Violence, Harassment, and Bullying among shore-based employees. The results showed that 19 departments reported no potential risks, while 15 departments were identified with potential risks, including customer-related emotional outbursts, colleague relationship issues, and excessive overtime allocation. For departments identified with potential risks, the Occupational Safety Office implemented targeted risk reduction measures in collaboration with each unit, such as enhanced security patrols, improved workload distribution, and strengthened supervisor–employee communication management.
    • Conducted lawyer lecture - "Prevention of Workplace Unlawful Infringement" education and training 1 session, with explanations using practical cases.
  • Workplace Maternal Health Protection Plan
    • Published Workplace Maternal Health Protection Plan in October 2024.
    • In 2024, 20 people qualified for maternal health protection plan coverage (accounting for 3% of female employees), 17 completed doctor interviews and received health guidance, with 1 person applying for maternity leave due to obstetrician-gynecologist recommendation. Additionally completed pregnancy and childbirth health education and care for 5 male employees' spouses.
    • Encourage employees' children or grandchildren to attend the childcare center.
Occupational Safety Mailbox  HOSOservice@yangming.com

Award Performance

2024Year

✨"2024 Excellent Healthy Workplace - Health Care Award" from the Ministry of Health and Welfare
✨Work-Life Balance Award-Family Friendly Award from the Ministry of Labor
✨"Sports Enterprise Certification" from the Sports Administration of the Ministry of Education
✨Badge of Accredited Healthy Workplace

2023Year

✨The third place in the excellent group in the 2023 Keelung City Excellent Breastfeeding Room Competition of the Health Bureau of Keelung City Government
✨"Certificate for Good Breastfeeding Rooms in 2023" from the Department of Health, Taipei City Government
✨Badge of Accredited Healthy Workplace

2022Year

✨“Badge of Accredited Healthy Workplace” from the Health Promotion Administration, Ministry of Health and Welfare

2021Year

✨“2021 Taiwan iSports” label from the Sports Administration, Ministry of Education

Work-Related Injury Statistics and Information on Work-Related Accidents


☑️ The Company's 2024 employee disabling injury frequency rate, disabling injury severity rate, and major occupational injury numbers are all below industry averages announced by the Occupational Safety and Health Administration, Ministry of Labor.
☑️ There were no cases of work-related ill health in the Company in 2024.

According to important disabling injury statistics indicators published by the Ministry of Labor, GRI Standards, and SASB Standards, onshore employees experienced 1 fall incident and 1 collision during business trip occupational injury case in 2024. The Company has installed anti-slip mats and provided protective equipment, incorporating cases into education and training courses. Seafarers experienced 5 pinching, falling, dropping, collision, and crushing incidents, all communicated to the fleet with captains requested to strengthen onboard occupational safety and health training, providing scenario cases to remind seafaring personnel of safety precautions.
The Company is committed to implementing onsite safety and health management and strengthening preventive operations. Keelung Container Terminal has reported accident-free working hours since 2006, accumulating 18 consecutive years without any occupational injuries. As of the end of December 2024, Keelung Container Terminal occupational injury registration has achieved zero injuries for 1,347,586 consecutive hours, continuing toward 1.5 million zero-injury hours.
 

Work-Related Injury Statistics

Statistics on Employees' Work-Related Injuries

Year Total working hours (hrs) Work-related Accidents Rate of Fatalities Due to Work-related Injuries Serious occupational injury rate (excluding fatalities) Rate of Recordable Work-related Injuries Lost Days Disabling Injury Frequency Rate (FR) Disabling Injury Severity Rate (SR) Frequency-Severity Indicator (FSI) Lost Time Injury Frequency Rate (LTIFR)
Number of People Suffering Serious Work-Related Injuries Number of Fatalities Recordable Number of People Suffering Work-Related Injuries
2022 5,579,562 1 1 4 0.18 0.18 0.72 6.323 0.72 1.133 0.90 0.72
2023 5,487,656 2 0 8 0.00 0.36 1.46 1.068 1.46 195 0.53 1.46
2024 5,384,602 0 0 7 0.00 0.00 1.30 117 1.30 21 0.16 1.30
*Disabling injury frequency rate (FR) = Total number of disabling injuries *1,000,000/ Total working hours.
*Disabling Injury Severity Rate (SR) = Disabling injury lost days *1,000,000/ Total working hours.
*Frequency-Severity Index (FSI) = ( Disabling injury frequency * Disabling injury severity rate / 1,000)0.5
*Lost Time Injury Frequency Rate (LTIFR) = Number of lost-time injuries ( disabling injuries ) *1,000,000/ Total working hours
* Seafaring personnel lost days: From the day after crew member disembarks due to injury until the end of injury/illness.

 

Statistics on Non-Employees' Work-Related Injuries

Year Total working hours (hrs) Work-related Accidents Rated of Fatalities Due to Work-related Injuries Seious occupational injury rate (excluding fatalities) Rate of Recordable Work-related Injuries Lost Days Disabling Injury Frequency Rate (FR) Disabling Injury Severity Rate(SR) Frequency-Serverity Indicator(FSI) Lost Time Injury Frequency Rate(FTIFR)
Number of People Suffering Serious Work-Related Injuries Number of Fatalities Recordable Number of People Suffering Work-Related Injuries
2022 326,688 0 0 0 0 0 0 0 0 0 0 0
2023 22,386 0 0 0 0 0 0 0 0 0 0 0
2024 17,739 0 0 0 0 0 0 0 0 0 0 0
*Non-employee workers refer to those whose work or workplace is controlled by the organization, including contractors and dispatched personnel at the Company.
 

HEALTH MANAGEMENT AND CARE

01 Health Checkup

The Company values employee health, regularly arranging employee health examinations and caring about personal health conditions together with employees. We provide health examination frequency and amounts (NT$10,000) exceeding legal requirements. With common cancers among nationals as the main focus, three major health packages are planned: "Ultrasound Package," "Lung Cancer Package," and "Gastrointestinal Endoscopy Package." Additionally, for cholangiocarcinoma or pancreatic cancer that nationals fear, an "Abdominal MRI Package" is also established. Older colleagues can also arrange "Neurological Examinations" to understand brain-related diseases, whether brain structure is abnormal, damaged, or deteriorated.

02 Construction of Emergency Medical Aid Mechanisms

Fleet Installation of Automated External Defibrillator (AED) & 12-Lead Electrocardiogram (12 LEAD EKG). 708 seafarers obtained cardiopulmonary resuscitation(CPR) and automated external defibrillator(AED) certification and 233 seafarers completed the 12 LEAD EKG Education and Training.

03 Employment of Doctors and Nurses for Health Management and Health Promotion Activities

The Company employed 3 on-site health service doctors and 3 professional nurses as required by law to provide employees with professional health management and consultation services in corporate health management and promotion activities. 

04 Health Lectures

In 2024, in addition to hiring professional doctors for lectures, we also cooperate with local health authorities to hold over 40 health promotion activities, with a cumulative participation of 2,653 people. Besides lectures, the Company simultaneously uses internal messaging to disseminate occupational safety information.

05 Employee Assistance Programs (EAPs)

The Company has been working on EAPs in collaboration with the Hsinchu City Lifeline Association to offer employees unlimited initial consultations and 4 free expert consultations and provide them with a sound support system. They can consult about problems related to marriage, family, parent-child relationships, financial management, and laws, and we will help them properly deal with the problems that affect their physical and mental health. 

06 Soothing Massage for Employees

The Company actively fulfilled corporate social responsibilities by working with the Enlightenment Association for the Disadvantaged in Keelung City to offer employees a soothing massage service. This service was not only widely welcomed by the employees, but also highlighted the Company's attention to social responsibilities.

07 Technology Fitness Activity

The company values employee welfare and health and has obtained Sports Enterprise Certification from the Ministry of Education's Sports Administration. In recent years, the Sports Administration has promoted "Technology Fitness Activities," applying technological fitness testing to enhance of personal fitness, and demonstrate the effectiveness of regular exercise. The activity assessed physical health through InBody analysis (height, weight, body fat percentage, waist and hip circumference, body age, basal metabolic rate), grip strength (muscular fitness), back-support seated forward bend (flexibility fitness), and three-minute progressive stationary knee-lift stepping (cardiopulmonary fitness). The company encourages employees to participate in evaluating their physical condition. A total of 645 employees joined with aged ≤44 (Younger Group) and 33% aged 45-65 (Mature Group). A total of 202 people achieved the standard, and 92 employees received excellent awards.

08 Onboard Telemedical Consultation Services

All medical needs at sea are treated as Level 1 needs in ER and require professional medical doctors to give advice or determine if seafarers are in need of emergency hospitalization based on the medical suppliers and medicines on the vessel. In 2024, 24 at-sea medical consultations were carried out, providing comprehensive medical support for seafarers. 

09 Vaccination Regulations

The Company's onshore expatriates will consult with on site medical doctors before departure. The on site medical doctors will recommend which vaccines colleagues should receive in advance based on the epidemic diseases and local medical conditions of the assigned location. Colleagues will then follow the "Vaccination Recommendation Form" filled out by the on-site medical doctors, and the company provides full subsidies. For seafarers, all crew members of the company's fleet are required to receive yellow fever vaccinations, and some crew members are required to receive cholera vaccinations due to port requirements, with costs fully subsidized by the company.

10 Statistics of Health Promotion Activities in 2024

  • A 6-month "Healthy Walking, Lasting Wellness program was launched. engaging 593 employees from all workplaces in the north, central, and south regions signing up to participate, encouraging employees to regular walk and exercise more to strengthen cardiopulmonary function, improve metabolism, prevent obesity, support digestion, and mitigate risks of hypertension, hyperglycemia, and hyperlipidemia.
  • All workplaces of the company cooperate with local health centers to arrange vaccination station services or screening activities. Through corporate vaccination activities, employees do not need to allocate additional time to arrange vaccinations, implementing health care for employees, and can also improve overall social health, achieving multiple benefits.

11 Implementation of the Four Major Programs as Required by Law

Prevention of Ergonomic Engineering Hazar 

Office operations are mainly performed in the Company’s working environment, and some employees are stevedore or dockworker banksmen, signalers or workers. After the Occupational Safety & Health Office reviewed the Company's workplaces and working environments in support of the Ministry of Labor's “Ergonomic Prevention Measures,” it found that the Company's employees have been subjected to potential hazards of musculoskeletal disorders and eyestrain arising from long-term computer use, and therefore, it has promoted different health promotion activities on a continuous basis ever since, including: 

  • Providing large monitors or dual monitors for the employees to increase eye comfort; purchasing ergonomic office desks and chairs, reducing discomfort after sitting for a long time. 
  • Working with on-site service doctors to launch the “Ergonomics – Walking Around Service” where the Company's employees in different regions are provided with assistance in making individual adjustments and finding the sitting posture that best suits them as well as health education; inviting physical therapists from Taipei Veterans General Hospital and Cathay General Hospital to give health lectures at the Company, sharing tips to prevent “ergonomic hazards” and providing health care advice to encourage the employees' self-care to get rid of stiffness in back muscles. 
  • Collaborating with the Keelung City Government and Enlightenment Association for the Disadvantaged to officially engage 9 visually-impaired massagists in November 2022 to provide massage services. Through muscle relaxation massage (20 minutes per session), employees' stress can be reduced, thereby boosting work efficiency. 
  • Organizing a 15-minute “Office Aerobics” session in every afternoon, where employees may choose to do aerobics (stretching) or stroll/walk around the sports field to limber up and enhance their cardiopulmonary function. 

12 Health Management Platform

  1. Combination with Existing Functions Related to Health Management and Promotion Activities: Planning, reservation, activity reminder, implementation result, subsequent tracking and reminder, activity history search, and indicator analysis and comparison functions are integrated into the same platform for easy daily management, reducing manual work time and improving operational efficiency. 
  2. Post-Health Checkup Health Management: Employees at a high level of health risk may be identified based on the default health management classification criteria and prioritized for health consultations and tracking as well as subsequent health management, replacing the manual determination process to increase operational efficiency and save work time. 
  3. Health Indicator Management: This enables quick generation of work reports and analysis reports to make health management plans and review outcomes based on individuals or groups’ health trend changes, enhancing operational efficiency and saving work time. 
  4. Health Checkup Data Input Management: Health checkup data may be input in the specified format, reducing manual work time and boosting work efficiency. 
  5. Improvement of Health Management Services: The convenience of use by employees e.g. making activity reservations, receiving notifications, viewing and searching personal health data, and implementing subsequent self-health management is increased, thereby building good personal health habits. 

13 Risk Management Measures for Seafarer Fatigue

Yang Ming Marine Transport Corporation follows the regulations of the Maritime Labour Convention.
Seafarers must have at least 10 hours of rest in any 24-hour period (which can be divided into two periods, with one period being at least 6 hours) and at least 77 hours of rest in any 7-day period. In emergencies requiring work during rest periods, compensatory rest is provided. Work schedules and rest records, signed by both the responsible officer and the crew member, are posted in accessible areas to ensure rest rights and mitigate fatigue's negative effects.

14 Seafarer Alcohol and Drug Screening

  • Alcohol Testing Procedure: The company has established a "Drug & Alcohol Control" procedure (2900A109). When seafarer handover duty, the handover seafarer should check the take over seafarer’s alcohol in the breath (BrAC) by breath alcohol testing machine and keep the record in “On duty watch-keeping crew alcohol examination record”
  • Drug Testing Procedure: Before boarding, seafarers must submit a physical examination certificate and provide drug test documentation.
Topic Goals in 2024 Execution Results in 2024 Goals in 2025 Mid-/Long-term Goals
Occupational
health and safety
  • Satisfaction score with EAPs is higher than that in 2023.
  • Organize one or two health checkup briefings, including health check items and how to use the health platform, to help employees better understand the status of health checkups and make appointments for various health promotion activities.
  • Achieve a health checkup satisfaction score of more than 4 for 90% of employees, and gather health checkup data to increase the willingness of employees with abnormal health checkups to consult with doctors.
  • Revise the implementation method of the Company's four major plans (maternal health protection/ abnormal workload/ergonomic engineering hazards/ illegal infringement) in line with the guidelines for four major plans under the Occupational Safety and Health Act, and organize one or two lectures.
  • EAPs have been used for 154 times, with an average satisfaction score of 92.3 (out of 100).
  • In 2024, colleagues were most satisfied with "Health Examination Hospital Evaluation," receiving a high score of 4.7 out of 5. This was followed by "Health Examination Service Process - whether all examination processes are smooth," "Health Examination Environment - comfort and privacy of examination spaces," "Personnel Service - professionalism of medical staff service," and "Personnel Service - attitude of medical staff service," all receiving scores of 4-5 (satisfied or very satisfied) this year.
  • Revised version of Prevention Plan for Workplace Violence, Harassment, and Bullying during the Performance of Duties published in July 2024.
  • Published Workplace Maternal Health Protection Plan in October 2024.
  • Digitize health management to improve employee health management efficiency and quality (95% examination rate).
  • Improve colleagues' awareness of EAPs, conduct 1 educational training session with participation rate above 90%.
  • Establish the workplace safety culture, continue to implement safety and health education and trainings, instill safety concept into employees, and reduce unsafe practices by employees.
  • Promote healthy and friendly workplace; stress on both the physical and mental health of employees; plan to provide health promotion and health management practices that meet the needs of employees.
  • Expand the scope of safety and health care and exercise the corporate social responsibility,realizing the ideas of health and safety system management at the Headquarters / branch offices / fleets / subsidiaries as well as for stakeholders to weave out a rigorous safety net step by step.
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